Keeping our customers' data protected at all times is our highest priority. This security overview provides a high-level overview of the security practices put in place to achieve that objective. Have questions or feedback? Feel free to reach out to us at firstname.lastname@example.org
All of our services run in the cloud. We don’t host or run our own routers, load balancers, DNS servers, or physical servers. Our service is built on Google Cloud Platform. They provide strong security measures to protect our infrastructure and are compliant with most certifications. You can read more about their practices here:
Network level security monitoring and protection
Our network security architecture consists of multiple security zones. We monitor and protect our network, to make sure no unauthorized access is performed using:
- A virtual private cloud (VPC), a bastion host or VPN with network access control lists (ACL’s) and no public IP addresses.
- A firewall that monitors and controls incoming and outgoing network traffic.
- An Intrusion Detection and/or Prevention technologies (IDS/IPS) solution that monitors and blocks potential malicious packets.
- IP address filtering
We use Distributed Denial of Service (DDoS) mitigation services powered by an industry-leading solution.
Encryption in transit: All data sent to or from our infrastructure is encrypted in transit via industry best-practices using Transport Layer Security (TLS). You can see our SSLLabs report here Encryption at rest: All our user data (including passwords) is encrypted using battled-proofed encryption algorithms in the database.
Business continuity and disaster recovery
We back up all our critical assets and regularly attempt to restore the backup to guarantee a fast recovery in case of disaster. All our backups are encrypted.
Application security monitoring
- We use technologies to monitor exceptions, logs and detect anomalies in our applications.
- We collect and store logs to provide an audit trail of our applications activity.
We develop following security best practices and frameworks (OWASP Top 10, SANS Top 25). We use the following best practices to ensure the highest level of security in our software:
- We review our code for security vulnerabilities
- We regularly update our dependencies and make sure none of them has known vulnerabilities
- We use Static Application Security Testing (SAST) to detect basic security vulnerabilities in our codebase
We provide a 2-factor authentication mechanism to protect our users from account takeover attacks. While, this security measure is optional, it is enabled by default on all user accounts. It is highly recommended this setting remain enabled to increase the security of sensitive data.
Account takeover protection
We protect our users against data breaches by monitoring and blocking brute force attacks.
Role-based access control
Role-based access control (RBAC) is offered on all our accounts to define roles and permissions ensuring users only have access to the data they are supposed to.